Hi all! We thought it would be fun to start holding some Q&A sessions on various KittyCatS-related topics for everyone to attend. These sessions will be run by our Head CSR, Kitten Longmeadow, and are scheduled for the 1st & 3rd Sundays of each month at 11:00AM. We’ll cover a wide variety of topics, like using the Online Cattery, Basic Care & Information, using the Support system, and more, so don’t miss out! See the attached notecard for more information, and we hope to see you there!
——————————————————————-
What: Q&A sessions with Kitten Longmeadow regarding various features and functions of KittyCatS!
When: On the first and third Sunday of each month at 11:00AM SLT,
Where: The KittyCatS Main Store Sim (specific location TBA)
———————————————————
FAQ
What kind of topics will be discussed?
– Just about anything related to KittyCatS, especially features and functions. Possible topics include using the Online Cattery, searching for a lost cat, using the Ticket Support System, setting up your personal cattery, new owner tutorials, technical questions about KittyCatS, etc.
What kind of topics will you NOT discuss?
– We can’t give advice on breeding, trait dominance or recessiveness, sales advice, pricing advice, or anything along those lines. The KittyCatS Community has already done a wonderful job presenting their own findings on the above (and similar) topics, so we encourage you to use those community resources instead.
Will we receive advanced notice about topics, etc.? And will transcripts be made available?
– Yes! We’ll send out a reminder notice a day or so in advance, so be sure to check the Notices for the group. We’ll also post a reminder to our Facebook and blog and will post a transcript of the Q&A to our Forums within a few days of the event.
How long will the Q&A last?
– Expect things to last at least 30min, up to 1 hour. Each session format will include a brief tutorial or seminar on the current topic, and then we’ll open the session up to questions.
How will you conduct the Q&A?
– The Q&A will be conducted in voice by Kitten (so you can hear her SoCal accent – lol!) with questions being submitted via text/IM. An edited version of the Q&A will be made available as a transcript after the event.
If I have a question, how should I submit it to you?
– Send your question via IM to the Kitten Longmeadow or other designated staff/volunteer during the Q&A portion of the event. We’ll do our best to answer as many as we can.
I have a suggestion for a future Q&A topic! How can I let you know about it?
– Send any suggestions to Kitten Longmeadow. You can IM them to me, send them via notecard (titled “KittyCatS Q&A Suggested Topic”) or drop a notecard in my mailbox at the CSR Pavilion on the main store sim.
Will you conduct Q&A sessions at other times/dates?
– For right now, the current days/times are what we’d like to start with. If we feel their is a need to offer a different day/time, we can definitely take that into consideration.
Will you give out special prizes at the Q&A?
– Maybe! You’ll have to attend to find out. 😉