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Payne Mission · 05-26-2022, 09:59 AM

I have 3 perma pet cats that are between 2440 and 3186 ages. They do not show on my HUD. Is there a update for that? Or is their version just too old for HUD info?

Tad Carlucci · 05-26-2022, 02:00 PM

Try cycling them through the Cattery. If they won't got into the Cattery, file a support ticket.

Payne Mission · (This post was last modified: 05-26-2022 02:28 PM by Payne Mission.)

(05-26-2022 02:00 PM)Tad Carlucci Wrote: Try cycling them through the Cattery. If they won't got into the Cattery, file a support ticket.

Thanks for the suggestion. I put 1 of them in the cattery and got a Legacy HUD. They do show up on that. Yeah!

***FoxieCat Resident*** · 05-27-2022, 10:43 AM

Hi there, It sounds like the cats in question are the free Firestorm cats. The Firestorm cats do not update, so they are unable to appear on the new 2.0+ HUDs. They will appear on the old Legacy HUD though. Smile

If you have any other questions or issues, feel free to reach out to me, one of our CSRs or file a support ticket and we will be more than happy to assist you further. Thanks Big Grin