Question about KittyCatS website Chat

[Saxoni Fenstalker]

Hello --
A little bit ago, I tried to get into Kittycats Chat from the Kittycats website and got a message about the Webtalk subscription being expired. It wanted me to log into Smartbots. Does anyone know what this is? I tried my kittycats password but it didn't work. Which password do they want?

Any help is appreciated. Thanks!

Saxoni

[Garance Kidd]

(12-13-2018 03:41 AM)Saxoni Fenstalker Wrote:  Hello --
A little bit ago, I tried to get into Kittycats Chat from the Kittycats website and got a message about the Webtalk subscription being expired. It wanted me to log into Smartbots. Does anyone know what this is? I tried my kittycats password but it didn't work. Which password do they want?

Any help is appreciated. Thanks!

Saxoni

Me too

[Ellen Ireland]

I posted about this awhile ago, so, me three.

[AbbyBlueEyes Resident]

Hi Everyone,
This issue has been brought to Kitten's attention so it'll be looked into ASAP!
Thanks for letting us know!

[Saxoni Fenstalker]

(12-14-2018 01:10 AM)AbbyBlueEyes Resident Wrote:  Hi Everyone,
This issue has been brought to Kitten's attention so it'll be looked into ASAP!
Thanks for letting us know!

Thank you, Abby! I was thinking about filing a ticket to let Kitten know -- it sounds like it's been broken for a little while. I'm glad it's been brought to her attention.

[Callie Cline]

we're fixing it! have contacted their support team!

[Saxoni Fenstalker]

(12-14-2018 10:54 AM)Callie Cline Wrote:  we're fixing it! have contacted their support team!

Yay!! Thank you! Don't tell my boss, but I like to log into Kittycats chat to keep up on things sometimes while I'm at work (on a break, of course!).

[Garance Kidd]

(12-14-2018 10:54 AM)Callie Cline Wrote:  we're fixing it! have contacted their support team!

Not for me

WebTalk snippet error
The WebTalk snippet you are using seems to be broken. Make sure you copy the exact code from your SmartBots account page.
Contact SmartBots support if this problem persists.

[HikariItsumo Resident]

We're fixing it = nous sommes en train de - donc c'est en cours de correction mais pas encore fait.

[Saxoni Fenstalker]

(12-14-2018 07:07 PM)Garance Kidd Wrote:  

(12-14-2018 10:54 AM)Callie Cline Wrote:  we're fixing it! have contacted their support team!

Not for me

WebTalk snippet error
The WebTalk snippet you are using seems to be broken. Make sure you copy the exact code from your SmartBots account page.
Contact SmartBots support if this problem persists.

It's not fixed yet for me either, I was just happy that they are working on fixing it. But I'm sure they'll have it working again soon!