(03-31-2015 07:03 AM)Tad Carlucci Wrote: But, to my mind, the persistent inability of newcomers to see the Support button, and realize its meaning, speaks loudest to the need to redesign the site.
Here's something I bet you didn't realize - and it explains why so many lost cat questions comes right to this thread.
When you DO press the Support button, it tells you to come to this thread!!
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Filling a ticket because you LOST YOUR CAT WHEN TRYING TO DROP OR DETACH?
Please read our forum post for a workaround for this SL bug:
http://kittycats.biz/forum/showthread.php?tid=14995
Thank you!
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So really newcomers are just following the KC confusing instructions.
Telling them to file a support ticket
first, in the File a Support Ticket section, would be more useful. But they have decided it is less work for Tad to tell the newcomers that in this thread.
