KittyCat Support Ticket FireStorm Kitty ?

[Xenia Zhangsun]

I am sorry to asking this here, but i filed a ticket and can't see any answer.

From one day to an other my Firekitty turned red hovertext -
but there was no copy or original in my lost and found or something else.

I didn't delete the non-working FireKitty so far and did put the "DEAD" "original" now in my inventory (as a proof, that i did own it).
Please INFORM ME how to do things correctly, please.

When will my ticket ( IWNT-882736 ) be answered?

Inbetween my actual time of waiting i bought this cat:

http://kittycats.biz/pedigree/pedigreevi...id=b111869
http://kittycats.biz/p.php?2734d71b-b111869-85023

(and i think about changing it into a perma cat,
but this doesn't make ANY SENSE if the support ticket service doesn't react here)

...i would like to see the promised replacement
( i did read this all around this forum and the internet about KittyCats )
for my old FireKitty soon.

I really really wonder about this, sorry.