Hi Jem !
As I said after the long chat we had together both in the group chat and in IM and since it seems you submitted the ticket correctly, your FireKitty will be returned to you / fixed within 24 hours, which is the time we require to work on the tickets.
It can happen that cats get the "Copy - Delete me" message without special reason, sadly those are SL bugs and there is
not much we, at KittyCatS, can do about them, beside of course doing all we can to fix your broken kitties.
Enjoy your cat when you get it fixed !