cats won't play with the ball anymore

[Bea Shamrock]

I've filed a ticket about it and KC staff came home to look into it. I also asked a friend to play with hers and see what happened and she had the same issues.

My experience: The ball rolls too fast, it doesn't stop, kitties can't catch it and lose interest and the ball disappears before I can move it closer or stop it. I also tried to play within a prim circle so the ball wouldn't go too far, but when it hit the walls of the circular fence kitties lost interest, so they never actually got to play. I tried dragging the ball a little, which used to work to help kitties regain interest, and it didn't work.

I miss playing with my kitties :/