i have many time same trouble. i have delete at least 2 diamond for a 4 month.
but i have delete emerald is more.
i have made ticket sometime. but all answer is "You have to delete it!" Only that.
-----
in this time..one week ago, i have got a diamond below.
Male:ID: bd7f58b2-1f6e-1db7-4314-52f19f8a9800
Female:ID: 79e26b0f-55fd-7de2-4609-4dd57132eb39
????????????????????????????????
Owner: galfy Feila
ID: 76f3af3c-b232-d619-76ed-ba60e15be1b1
????????????????????????????????
i worry about same trouble.so..i had check the KittyCats Web Site and Inventory Jewel.
So..i can see the same number of Diamond again.
This is a Point! In this time i can see the same number of Dia on Web Site and Jewel from Inventory.
ID: 76f3af3c-b232-d619-76ed-ba60e15be1b1
This one.So...I keep...don't move...I had made a ticket this things.
In this time, i have a trouble of Dia to get one week ago.
This one.
ID: 76f3af3c-b232-d619-76ed-ba60e15be1b1
as you know i was temporaly closing my cat shop now.
so...few month not so many breed for few month.
it mean that i had got another Diamond before few month.
i cannot think about to cause SIM roleback.
and so many many time happpen this things.
-----
few days later. the CSR ask for me.
and i had shown for new Jewel (still born keeping) by the CSR in my breeding SIM.
so...very very Wonder thing happen!!
in that time
ID: 76f3af3c-b232-d619-76ed-ba60e15be1b1
is no dupulicate on the KittyCats Web Site and Jewel from Inventory.
i have REZ for check all Diamond in front of the CSR.
Before i have a 5 Diamond on the KittyCats Web Site and Inventory.
Because i have made ticket few time by dupulicate and i should delete few Diamond follow the instructions on the CSR.
so..i don't have a dupulicate on KittyCats Web Site and Inventory. Total Num is 5 Dia. Because i had delete some.
However...
In this time another number of Jewel is dupulicate.
I mean..
ID: 76f3af3c-b232-d619-76ed-ba60e15be1b1 ----- no dupulicate to change
ID: 05899528-e2f2-4e76-834c-cb734cea4f1c ------ it will be dupulicate to change!! that from inventory before clean up follow the instructions on the CSR
in this time
ID: 05899528-e2f2-4e76-834c-cb734cea4f1c is dupulicate to change.
i ask CSR now. but only answer delete it.
i ask i want to see a log of born to jewel. CSR say no log.
I cannot understand this things.
Now i will continue to ask for KittyCats CSR.
If possible I want to see all born data of Jewel Born Log, so...very Clear!
Why don't it..
Now i think that i either 5 jewel or 6 jewel.
but i want to know what happen. and...
when many time born same number of Jewel, how should we do it.
i want to convince anyway.
---------------------- under below i had made ticket
Galfy, are these jewels appearing above the box at the time of birth? Or are you finding them in your inventory? Please clarify.
I will also ask our Japanese CSR to contact you to see if she can be of assistance as well.
-------------------------
Kitten Longmeadow
Head CSR
Please go to
http://kittycats.biz/support to respond to your ticket. DO NOT reply to this email. Thanks!
galfy Feila Posted on: Aug-9th,2012 21:39
i had got same number of jewel for 4th or 5th time.
your support said that it was not bug. jewel is not correct.
but i wonder why many time i have got same number of jewel many many time!!
in this time i have got a Diamond of Jewel.
Male:ID: bd7f58b2-1f6e-1db7-4314-52f19f8a9800
Female:ID: 79e26b0f-55fd-7de2-4609-4dd57132eb39
I have got a Dia of jewel recently.
Jewel Num is
????????????????????????????????
Owner: galfy Feila
ID: 76f3af3c-b232-d619-76ed-ba60e15be1b1
????????????????????????????????
you said that this is not bug least 3time for Diamond.
and more other kind jewel happen.
so..i will keep born place in Jewel.
but i have already have same number Jewel.
Please explain why many time i have got same number of Jewel.
I cannot understand your explain of this.
And that case is happen too many time.
Dissatisfied with
Please explain more detail of why!
Thanks.
why i have got same number of Jewel many many time.
