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Password/email address problems
06-12-2021, 01:04 AM
Post: #1
Password/email address problems
I created my KittyCats! account in 2013.
I no longer use the email address that I had at that time. (My account on that email service no longer exists).
I need to change my email address on here to my current one, however to do that I need to enter my password.
I no longer remember my password! (I stay always logged on to this website on Google Chrome, which is how I am able to be here now).
I cannot reset my password, because the email address on file is the one that I used in 2013.
So I seem to be stuck in a vicious circle: can't reset password due to old email address on file, can't change to new email address because I cannot remember my password.
What to do? How can I fix these two issues?
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06-12-2021, 01:15 AM
Post: #2
RE: Password/email address problems
You can visit our Customer Care Centre here:

http://maps.secondlife.com/secondlife/Ki.../162/99/25

Once there, find the panel with the text

"Forgot your password or email? Click here to register again!"

This should allow you to enter a new email and password.

Hopefully this helps.
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06-12-2021, 05:57 AM
Post: #3
RE: Password/email address problems
IF you're using Chrome just read the password from Chrome's storage.
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