Hi all! We're experiencing issues in SL right now that are affecting the following:
*Breeding cats (boxes will not load)
*Birthing boxes (kittens will not load or will load as a torus)
*In-store purchases (vendors will not deliver)
*Dock purchases (K$ is not added to your account)
*Cattery purchases (items are not added to your account)
*Cat retrievals from Cattery (will not rez on the Dock)
*Switching prim states (cats and boxes will fail to load)
*Support retrievals (our retrieval tools will not work)
Although this seems like a lot, we've dealt with these issues before. We're hoping SL will fix the problems quickly but this is a holiday weekend here in the US so it might take longer than normal.
In the meantime, please hold off on making purchases, breeding cats, birthing boxes, changing cats/boxes from one prim state to another, and retrieving from the Cattery.
Our store is also closed right now to prevent people from making purchases that they will not receive and thus losing money. We will re-open as soon as possible!
If you need to file a ticket for a broken cat/box or a missed purchase, please do so. We will try to answer them as soon as possible. In the case of lost purchases we will send you a gift card to re-make your purchases once our store is re-opened.
We know this is frustrating and inconvenient, and we appreciate you all bearing with us while we weather this storm. You guys are the best community in SL and we appreciate you so much!