Pedigree section issues

[Tad Carlucci]

Each region (sim) is like a web server.
Objects like your Dock are like pages on that server with one *big* restriction: there can only be a few and they can only talk so fast.
So

* The most likely cause is too many web objects (like your Dock) are on the region. This takes a while to solve since someone needs to pick something up (or TP away with it, if its a HUD)
* The next most likely cause is too much traffic on the region. This probably usually fixes itself in a few seconds.
* Then there might be a problem at SL, but you'll probably notice the lag
* Or there might be a problem between KittyCats and SL, which might take some time but usually takes only a few seconds
* Finally, there might be a problem at KittyCats. But then the site is probably down anyway.

So, yeah, the problem is usually on SL, but isn't something SL can help with.

[DarkenedCharli Resident]

(07-13-2022 05:13 AM)KittyCats Resident Wrote:  

(07-12-2022 09:51 AM)DarkenedCharli Resident Wrote:  Hi Guys

I thought I would post here again since it is to do with the pedigree/cattery section of the website again.
A few of us in chat have noticed that when you go into the cattery and go to the drop down menu where it says "Location" and select the location of our dock, the page refreshes and goes back to the cattery.

This behaviour would occur when the Cattery can't contact the In-World Dock. There are multiple issues that can cause this problem, which will be mostly SL related.

If the issue persists for you, please try to re-rez your dock.
If that doesn't work, please fill a support ticket.

Thank you in advance.

Thank you ♥