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Elizabeth Barrett · (This post was last modified: 09-18-2012 09:11 AM by Elizabeth Barrett.)

I'm sure I am missing something, but I bought a kitty from a store today (first time not from main store) and I couldn't find in anywhere in my inventory. So, I went back and bought another one, same thing. I decided maybe if I went to a different store I could try there. Same thing. I tried my search and also received items. I tried logging out and back in, still no kitties. (yes, the lindens were deducted).

Any ideas as to where my kitties are?

(UPDATE...I see them here in the Pedigree section, but still not inworld)

Thank you!

Lizzie

Kayleigh McMillan · 09-18-2012, 09:13 AM

Hi Elizabeth:-)

When you purchase a kitty on the market you buy the original object therefore after purchase you have to take the box or kitty in inventory.
I hope this helps and you can trace back the locations where you have bought them.

Elizabeth Barrett · 09-18-2012, 09:18 AM

Ouch, how is that even possible, to find them?

Lizzie

Nenya Eun · (This post was last modified: 09-18-2012 09:23 AM by Nenya Eun.)

Hi Elizabeth,

Go there, https://secondlife.com/my/account/transactions.php?lang=en-US so at least you can see the name of the sim
you were on when you purchased the kitties.
You could use Area Search to find them if you're on Phoenix or Firestorm, or any other viewer with that tool.

You can also IM the sellers and I am sure they will send you the cats.

Good luck !

Nen Smile

Elizabeth Barrett · 09-18-2012, 09:34 AM

Not much luck there, one person I looked for in search, and there were eight people with her name, how is that even possible. Lots has changed since I got here in 2003 : PP

I teleported to the sim and it was a mess, buildings all over the place, I can't even imagine how to find the place when I don't even remember anything about the place to start with.

Is there any way to find them since they ARE in my pedigree section? What is a pedigree section, by the way???

Sorry I'm having so much trouble with this, I rarely leave my island.

Lizzie

Kayleigh McMillan · (This post was last modified: 09-18-2012 09:51 AM by Kayleigh McMillan.)

If there is no way to trace them either by finding them back on the market or trace the seller via username and not display name, this should be unique, you could collect the ID's via your pedigree and paste them in a ticket with an explanation what happend.
Via this way you can get them retreived.

Elizabeth Barrett · 09-18-2012, 09:57 AM

ok, what is a ticket and how do I use it?

Lizzie

Kayleigh McMillan · 09-18-2012, 09:59 AM

Here you can file a ticket on this wesite Smile

Sara Franco · (This post was last modified: 09-18-2012 10:02 AM by Sara Franco.)

(09-18-2012 09:57 AM)Elizabeth Barrett Wrote: ok, what is a ticket and how do I use it?

Lizzie

You can submit a ticket here to KittyCats support team:
http://kittycats.biz/support/index.php?_mo=vt

Elizabeth Barrett · 09-18-2012, 10:03 AM

Found it, did it, YAY!!

Hopefully I will have my kitties soon. How long does it usually take?

Lizzie

Big Grin