RE: Pedigree List Not Synced w Inventory
Yes.
Normally, support tickets can take up to a day or two to resolve. If you have several of problems, I'd expect it to take a bit longer, though.
The CSR staff has access to records for everyone. So a cat which says 'Duplicate, Delete Me' might actually be a duplicate (which they'll tell you to delete); or it may actually be your cat (and they'll send you a replacement).
And, sometimes, you find old, outdated cats which were languishing in your inventory. You'll need a CSR's help getting those cats updated and into the Cattery and Menagerie.
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