(08-27-2015 12:02 AM)Winter Phoenix Wrote:
Never had somebody shut me down from helping in kittycats chat.
What exactly were you suggesting in there :O
The only thing they seem to frown upon is pricing type stuff,
they dont let you mention auctions either?
If you mention auctions, they tend to consider it advertising. I don't know if you read the other thread, but I got my hand slapped for just joking about something from a recent charity auction when, what I assume was a one-time event - I guess it could become an annual one, was already over. I don't think the CSR knew details regarding event, but still.
(08-27-2015 05:19 AM)Arwen Swordthain Wrote: I agree with Dreampoetz, there have been a few times I have felt shut down by a CSR for trying to help some in KC Chat. I know thats why they are there but sometimes they are busy in IM's and people get frustrated at the lack of a reply, the community is great and can help a lot of the time and if we can't we direct them to a CSR. I know others who don't chat in group anymore when certain CSRs are in there for that very reason. And before I get jumped on I'm not bashing our CSRs they are the best on the grid and they put up with a lot of nonsense in group chat some days I know I sure as hell couldn't be totally nice and polite all the time like they are to some people in there. We all have the option to close chat they don't. And no disrespect to KittyCats or the CSRs but I don't find addicts chat as much fun as it used to be.
Ditto! I used to really love helping, especially when CSRs weren't responding, but am tired of getting my hands slapped for being helpful.
