Unable to Access "Support"

[RiverFalcon Resident]

I am able to log into this account and post on these forums with no problem, as you can see by the fact there I can write this post. However, when I try to click on "Support" I keep returning to the "log in" page and I am requested to log in again. Even when I do enter my details again (or again) every time I try to access "Support" by clicking on the above tab, I keep returning to the "log in" page.

I have tried clearing my cache but this does not rectify the problem. I have tried to access "Support" from an alternate account (to see whether it works for other accounts) but this only repeats the problem that I have. I have tried to access the "Support" section from different starting points from around this site but the problem reoccurs each time.

Now, I was able to open a ticket yesterday and so I am sure everything was working then. The good news is that I do NOT want to open a ticket - I merely wanted to thank the staff for attending to my previous problem, using the feedback function in the ticket.

However, although I do not want to use "Support" to raise an issue, I am bringing this problem to the attention of KittyCatS in case other customers are unable to access "Support." Since I cannot thank the staff for dealing with yesterday's ticket using the feedback function in the ticket, I shall do it here instead: "Thank you for attending to my ticket - I do appreciate it."

For your information, I am using an iMac and my browser is Safari.

Best wishes.