Hi Fayte !
You did the right thing : contacting support and now you have to be patient.
If your cat has been eaten by Second Life, which seems to be the case,
then only Support can get it back to you.
It won't take more than 24 hours, don't forget to check the ticket and your
emails to see if they need further information.
Good luck with your cat.
Hikari
Lost my Kitty
