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RE: File Support Ticket link on Pedigree
Great idea - but at the same time I will say that KittyCatS support is awesome, even without tickets. I met someone who never figured out to make a ticket, so she had just written to a CSR... The CSR wrote back asking her to make a ticket, which she could figure out, and then she gave up on her broken kitty.
-Some days later, without her doing anything further about it, she was sent a repaired kitty by KittyCatS. Awesome service <3
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