(01-22-2013 05:51 AM)fleakats Resident Wrote: The first ticket I filed was for 5 missing kitties which had got lost in the ether when being transferred from my daugters avi to mine... it was extremely traumatic, I managed to put the same id twice and miss one completely, and being new to KC at the time finding the kitty in my pedigree that I'd missed was a nightmare >.< I remember Kitten being SO fantastic at the time, but yes it was a stressful experience. I'm sure it would make the support staff's jobs much easier too!!
I agree totally! If you have to file a ticket for the first time for more than 1 cat it can be complicated to move from the Pedigree page to the Support page back and forward to paste all their IDs. I normally have more than 1 tab opened with the website because I use it very frequently but not everyone is the same, and not everyone's computers can run SL and several websites at the same time. The KittyCats Support Team is incredibly helpful and fast replying our requests and I'm sure most of us have had the same experience whenever we have needed them. I still think this tiny tweek to the website can do wonders when it comes to report our missing beloved kitties.
