KittyCatS! Updater 1.56: give inventory failure: grey goo fence: rapid or recursive

[Tad Carlucci]

Switching to the official Second Life viewer would prove whether your issues are, or are not, viewer-related. Of course this will be the first step their support team would ask for; they cannot support Firestorm, only their own software.

Rebooting your computer and network is also a good first step since, amazingly often, if solves all sorts of issues and, when it does not, it places your system into a known, repeatable state. When doing support, I will often request not just a reboot, but a hard power cycle by unplugging from the wall since most computers do not actually power down when you press the power button.

When you go to another region (sim), be sure it is a different release channel; and repeat for the third channel to eliminate simulator release channel as a potential cause.

If you have an Alt, pass a few cats to it and test. This will help determine if it's related to something specific to your avatar. If the Alt has the problems, repeat the tests with another viewer and on the other two release channels.

Document all your tests to be sure you know what you did, when. I like to write it in a document so I can email it or drop it into a note card to speed the process along when speaking with technical support. Be prepared to repeat some, anyway, because, often, they will be able to monitor things which you cannot see.

The goal of all this is to eliminate as many variables as possible from the list of potential causes.

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Frankly, while I can accept that the issues you are having are almost certainly an indication of a bug in Linden Lab's software (unless a switch to their viewer solves your problem, in which case it's Firestorm's problem), the evidence seems to point out that KittyCats could work around the issue since you are, already, doing exactly that.

While often unpalatable, and, occasionally, the source of more problems than they solve, a work around does get past the immediate issue.

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Changing prim modes (say, to image, then back to 3D) corrects myriad issues with cats; including not talking to the Mothership. It does not, however, change their version. This should work for both cats and boxes since what you see after the change is a completely different object with fresh never-before-run scripts.

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If it's just a communications issue, simply taking the cat into inventory and placing it back in-world will generally solve the issue. This is because every time you do that, it must obtain a new "web connection" resource. Note, however, these resources are limited and shared for the entire region. While unlikely, it is possible to exhaust these resources. Sometimes the only way to get the cat talking is to go to another region.