Hi Berkle,
First of all, when the drop option is greyed out, check if you are wearing the right land tag.
That solves the problem 99% of the time.
Your cat is not lost forever, don't worry.
Since you are registered on the website, go on your pedigree page
http://kittycats.biz/pedigree/
Once there, find the name of the cat you lost, left click on it, it will open its pedigree where you will
see its stats, owner name and ID#. Copy the ID# and paste it into the ID# field of the ticket
you will file on the support page
http://kittycats.biz/support/index.php?_mo=vt
Submit the ticket and voilĂ , you are done !
A KittyCatS team member will retrieve your lost kitty for you.
Nen