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+--- Thread: Unable To Access Support Page (/showthread.php?tid=7955)
Unable To Access Support Page - Larke Seranade - 03-07-2013 10:15 PM
I've been away from SL for about a month and came back today to find my kittycat outdated - disabled
My IMs were capped, so I don't have the update box. I have tried to access the support page to file a ticket, but I keep getting a redirect loop error and it won't load.
Could someone please give me an alternate way to file a ticket? I have my cat's ID information.
Thank you!
RE: Unable To Access Support Page - Sanura Snowpaw - 03-07-2013 10:22 PM
Try contacting a CSR and they should be able to help you
RE: Unable To Access Support Page - Larke Seranade - 03-08-2013 12:27 AM
Thanks
I sent a notecard to Kitten Longmeadow on someone's advice. Hopefully I can get him back to normal soon
RE: Unable To Access Support Page - Tad Carlucci - 03-08-2013 04:37 AM
You don't need a CSR to fix this issue with the KittyCatS web site.
Go into your web browser and remove all the cookies for kittycats.biz and log back in.
Added this as a FAQ