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+--- Thread: About CatSoftPaw (in Support) (/showthread.php?tid=4723)
About CatSoftPaw (in Support) - Ciela Tafler - 08-09-2012 04:41 PM
Just wanted to say, that I needed support help and didn't know anything what to do and Cat was there to help me with my problem and I even think I gave her a hard time with more than 10 questions. She was very nice and patient with me. Also taught me some things about the web site and gave me a lot of info and guided me. She actually didn't make me feel I was lazy because I did not read but instead encourage me to read to learn. I admit I don't read, but now after talking to Cat, I want to learn more and have my web links open and ready to read after this.
She can also be a multitasker (sp?). While she was helping me, she was greeting everyone entering to the store and even supporting people in the group and I didn't even feel ignored.
Great presence also, nice looking avie. Just like a professional.
I felt so welcome that I spent a lot more time that I expected after she guided me to submit my ticket. I didn't even know kitties had ID's!!!!
She is a great support person. Thumbs up! She deserves a raise!! *smile*
RE: About CatSoftPaw (in Support) - ruby Tierbal - 08-09-2012 04:48 PM
awww i think all the support staff are fantastic , sometimes we can be a very wanting group lol, nice to see a well deserved thread of praise
well done Catsoftpaw and all of u
we do love u all even if we dont always act that way lol!
RE: About CatSoftPaw (in Support) - Bea Shamrock - 08-09-2012 05:19 PM
Hear Hear!!!!!!!!!!!
RE: About CatSoftPaw (in Support) - Sanura Snowpaw - 08-09-2012 05:52 PM
KittyCatS support is by far the absolute BEST, every time I've had to deal with them it has been a pleasure even when they are all hopping like update times.