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+-- Forum: KittyCatS News (/forumdisplay.php?fid=1)
+--- Forum: Current Issues with cats (/forumdisplay.php?fid=33)
+--- Thread: Host Server Connection Issues (/showthread.php?tid=34163)
Host Server Connection Issues - FoxieCat Resident - 01-11-2020 03:45 PM
Hi everyone!
Our host provider is currently reporting an issue which may be causing issues with purchases, cats and boxes. We would advise not breeding/birthing cats or making purchases right now if possible. If you do get an issue with a cat/box loading, please leave it alone and it should load once the server connection issues are resolved. If you have a failed delivery, please file a support ticket. We'll send an update once we have more information. Thank you for your patience!
RE: Host Server Connection Issues - FoxieCat Resident - 01-13-2020 08:31 PM
HI everyone!
We want to thank you so much for your patience and understanding during the down time. We are going to open store again. Our host is still working on things, so please still use caution, but purchases are working again. Boxes/Cats will load as they reconnect to the server. If you have any cats/boxes that do not load within 24hrs or failed purchases, please file a support ticket and we will assist you
RE: Host Server Connection Issues - FoxieCat Resident - 01-13-2020 08:32 PM
Everything is all clear. SL is being a little slow, so you still might experience slow loading of boxes/cats. If you have any issues, please feel free to file a support ticket and we will assist you.
