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Full Version: About CatSoftPaw (in Support)
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Just wanted to say, that I needed support help and didn't know anything what to do and Cat was there to help me with my problem and I even think I gave her a hard time with more than 10 questions. She was very nice and patient with me. Also taught me some things about the web site and gave me a lot of info and guided me. She actually didn't make me feel I was lazy because I did not read but instead encourage me to read to learn. I admit I don't read, but now after talking to Cat, I want to learn more and have my web links open and ready to read after this.

She can also be a multitasker (sp?). While she was helping me, she was greeting everyone entering to the store and even supporting people in the group and I didn't even feel ignored.

Great presence also, nice looking avie. Just like a professional.

I felt so welcome that I spent a lot more time that I expected after she guided me to submit my ticket. I didn't even know kitties had ID's!!!!

She is a great support person. Thumbs up! She deserves a raise!! *smile*
awww i think all the support staff are fantastic , sometimes we can be a very wanting group lol, nice to see a well deserved thread of praise Smile
well done Catsoftpaw and all of u Smile we do love u all even if we dont always act that way lol!
Hear Hear!!!!!!!!!!! Heart
KittyCatS support is by far the absolute BEST, every time I've had to deal with them it has been a pleasure even when they are all hopping like update times.
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